Shipping policy
Delivery details
Due to the uncertainty in guaranteeing delivery times this Christmas, Our last Postal dates for December 2022 are-
For small items (under 2kg)
Cut off is 15th December to catch the last post on the 16th December
For larger items (over 2kg)
Sent by Parcel 48hr, last date for delivery by Christmas day is the 12th December
All deliveries agreed to be posted to you, within the UK, are subject to stock availability and authorisation of your payment.
Your purchase will be delivered within 28 days of the purchase. We want to arrange delivery as quickly as possible (our current average UK delivery time is 3-5 working days), but we shall endeavour to deliver the Goods you have offered to purchase within 28 days (excluding public holidays) after we receive your request. If there are any delays we will notify you of such delay as soon as possible. If we cannot supply you with the Goods you have ordered within 28 days of the date you sent your offer to purchase the Goods to us, we shall inform you and you shall have the option of either accepting a later delivery date or cancelling the Agreement and accepting a refund of any prepayments.
We can only deliver to addresses within the United Kingdom mainland.
Your order will be delivered to the address which is listed in the "delivery address" section in the online shop.
Retail prices shown exclude UK delivery.
Collection from the Gallery is available on all items sold.
Or if you require UK postage, you can add this at the 'Checkout'. If the item is below 2KG, then a charge of £6 will be added at the checkout. If an item weighs over 2KG (and up to 3kg) then a £10 charge will be added at the checkout. Items between 3-10kg then a £10 charge will be added. For exceptional items, e.g. high value or extremely fragile (over 10kg), we may be required to charge additional charge, or offer collection only. We will inform you of the delivery charge payable by you before your order is accepted by us and we ask you to confirm that you wish to proceed with your order.
Under 2kg, our postage is handled by Royal Mail, and subject to their Terms and Conditions, Items under 2kg in weight are despatched by 'Royal Mail Signed For First Class' We are unable to specify the exact time at which the goods will be delivered to you. Items over 2kg will be sent by Parcelforce or similar type carrier, we will let you know when we send the item(s) out to you though.
If you do not accept delivery of Goods ordered by you within two weeks of our first attempt to deliver the Goods to you, we reserve the right to charge you for any consequential storage costs reasonably incurred by us.
A signature may be required on delivery of the goods to you. Receipt of a signature at the delivery address will be proof that the order has been delivered to you.